Disclaimer: In case of any discrepancy or difference, the English version of this Privacy Policy will prevail over any translation.
At BUDZEE, we value the trust you place in us and understand the importance of secure transactions and information privacy. This Privacy Policy describes how BUDZEE Audio Private Limited and its affiliates, subsidiaries, and related entities (collectively referred to as “BUDZEE”, “we”, “our”, or “us”) collect, use, process, share, and protect your personal information through our website www.buykaro.in, our mobile applications, and any other digital platform we operate (collectively referred to as the “Platform”).
By visiting or using our Platform, providing your personal information, or availing our products or services, you agree to the terms and conditions of this Privacy Policy, the Terms of Use, and any applicable service-specific terms. You also consent to the collection, storage, and processing of your information in accordance with applicable laws of India, including the Digital Personal Data Protection Act, 2023.
If you do not agree with the terms of this Privacy Policy, please do not use or access our Platform.
1. Collection of Your Information
When you use our Platform, we collect and store information that you provide from time to time. Once you share your personal data with us, you are not anonymous to us. We may collect the following categories of information:
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Personal Information: Your name, email address, phone number, billing/shipping address, and payment details (including credit/debit card or UPI information).
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Device & Technical Data: Your device ID, IP address, browser type, operating system, and location data.
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Transactional Information: Details of your purchases, returns, feedback, and browsing patterns on our Platform.
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Communication Information: Messages, emails, or other correspondences sent to or received from BUDZEE, including product reviews or customer support chats.
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Optional Information: Preferences, lifestyle details, or demographic data collected through surveys or promotional activities.
We may also collect information automatically using cookies, web beacons, or similar technologies to enhance your experience and analyze site performance.
2. Use of Your Information
Your personal data is used to provide, maintain, and improve our services. Specifically, we use your data for the following purposes:
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To process and fulfill your orders and manage your account.
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To communicate with you regarding your purchases, order updates, or product inquiries.
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To customize and enhance your shopping experience on the Platform.
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To send offers, promotions, and recommendations based on your browsing or purchase history.
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To analyze user trends, interests, and behavior for business improvement.
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To comply with legal obligations, prevent fraud, and ensure platform security.
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To personalize marketing and display content or advertisements relevant to you.
We may also use your data to contact you through email, SMS, or push notifications for transactional or promotional communications, subject to your preferences.
3. Cookies
We use cookies and similar technologies to help us recognize your browser, analyze traffic, and improve our Platform. Cookies do not store personal data directly but may collect aggregated analytics data.
You may choose to disable cookies in your browser settings; however, doing so may limit your access to certain features on our Platform.
We may also use third-party analytics tools such as Google Analytics. You can learn more about how Google uses your data at https://policies.google.com/privacy and opt out via https://tools.google.com/dlpage/gaoptout.
4. Sharing of Personal Data
We may share your personal data in the following circumstances:
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With affiliates, service providers, or logistics partners who assist in order processing, payment facilitation, delivery, and marketing.
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With business partners or advertising networks for promotional or analytical purposes.
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With law enforcement or government agencies if required by law or legal process.
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In the event of a merger, acquisition, or reorganization, your information may be transferred to the new entity, subject to this Privacy Policy.
All third parties are required to maintain confidentiality and use your information only for authorized purposes.
5. Security of Your Information
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
All transactions on our Platform are processed through secure servers using encryption technologies.
However, by using the Platform, you acknowledge that transmission of data over the internet is not entirely risk-free, and BUDZEE cannot guarantee absolute security of your data.
6. Choice and Opt-Out
You may opt out of receiving non-essential promotional communications from us by:
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Adjusting your notification preferences in your account settings, or
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Clicking the “unsubscribe” link in marketing emails, or
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Writing to us at BuyKaro@buykaro.in with the subject “Opt-Out Request”.
Please note that you may continue to receive transactional or service-related communications.
7. Children’s Privacy
Our Platform is intended for individuals 18 years or older. We do not knowingly collect or solicit personal data from children under the age of 18. If you believe that a child has provided personal information to us, please contact us immediately at BuyKaro@buykaro.in and we will take steps to delete such information.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law.
We may retain anonymized or aggregated data for analytics and research even after your account is deleted.
9. Your Rights
You have the right to:
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Access, correct, or update your personal data;
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Withdraw consent to data processing (subject to legal or contractual restrictions);
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Request deletion of your personal information;
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Object to direct marketing communications.
You can exercise these rights by contacting us at contact@buykaro.in We may verify your identity before processing your request.
10. Links to Other Websites
Our Platform may contain links to third-party websites or applications. BUDZEE is not responsible for the privacy practices or content of such third-party sites. We encourage you to review their privacy policies before sharing any personal information.
11. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business or legal requirements.
The latest version will always be available on our Platform, and significant updates will be communicated via email or website notification.
12. Contact Us
For any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact us at:
BUDZEE Audio Private Limited
Customer Privacy Office
Email: contact@buykaro.in
Website: www.buykaro.in
Registered Address: [Jind,Haryana,126102]
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